basa 8 Privacy Policy

Scope of Data Collection

When you register on the basa 8 platform and during subsequent use, we may collect the following types of information:

1.1 Information You Provide Directly

• Full name, date of birth, and national identity details — for account verification
• Mobile number and email address — for communication and OTP verification
• Bank account and mobile financial service (bKash, Nagad, Rocket, Upay) details — for deposits and withdrawals
• Login credentials (username and encrypted password)

1.2 Automatically Collected Information

• Device type, operating system, and browser version
• IP address and approximate geographic location
• Session duration, click patterns, and page visit history
• Cookie and local storage data

1.3 Transaction Information

Records of every deposit, withdrawal, betting activity, and bonus claim are stored securely on our servers. This information is used to ensure account security and to resolve disputes.

Purpose of Data Use

Collected information is used only for the following legitimate purposes:

• Account creation, verification, and management
• Processing financial transactions — deposits, withdrawals, and bonus payments
• Fraud detection and prevention
• Ensuring platform security and preventing unauthorized access
• Providing customer support — resolving issues via live chat and email
• Technical improvements and analysis of user experience
• Sending relevant promotional information — only with the member's consent

We never sell or rent your information to third parties for marketing purposes.

Data Sharing and Third Parties

basa 8 does not generally disclose any member's personal information to third parties. However, information may be shared in the following limited circumstances:

• Payment processors: Mobile financial services such as bKash, Nagad, Rocket, and Upay, as well as bank transfer services, receive only the minimum information necessary to complete a transaction.
• Technology service providers: Contracted partners providing server hosting, cybersecurity, and fraud-prevention services — they may process data only for the specified purpose.
• Legal obligations: Disclosure of information may be required in response to a court order or a lawful request from a competent authority.

Contracts with any third party ensure that they comply with our privacy standards and do not use data beyond what is necessary.

Data Protection and Security Measures

basa 8 has implemented multiple technical and organizational measures to protect your information:

4.1 Technical Safeguards

• All data transmission is secured using SSL (Secure Socket Layer) encryption
• Stored sensitive data is protected by industry-standard AES encryption technology
• Passwords are never stored in plain text — they are always kept in hashed form
• Unauthorized access is prevented through firewalls and intrusion detection systems

4.2 Access Controls

• Only authorized staff may access member information, and only within the limits of their duties
• All internal data access is logged and reviewed regularly

Even so, complete security on the internet cannot be guaranteed. Members also have a responsibility to keep their account credentials confidential and to change their password regularly.

Cookies and Tracking Technologies

The basa 8 website uses cookies to improve the user experience. Cookies are small text files stored in your browser.

5.1 Types of Cookies

• Essential cookies: Required for platform functionality — login sessions, form data, and security tokens
• Analytics cookies: Monitor which sections of the platform are being used and to what extent — not personally identifiable
• Preference cookies: Remember language and interface settings

5.2 Cookie Controls

You can delete or disable cookies from your browser settings. However, disabling essential cookies may limit some platform features.

Data Retention Period

basa 8 retains your information only for as long as it is necessary:

• Information for active accounts is retained for the full duration the account remains open
• After an account is closed, financial transaction records may be kept for a specified period as required by law
• If a member unsubscribes from marketing communications, their information is not retained for that purpose
• Security logs are retained for a limited period and then securely deleted

Our Terms and Conditions contain detailed rules on the account closure process and data retention.

Members' Rights

Every basa 8 member has the following rights regarding their own information:

• Right to access: If you want to know what information we hold about you, contact our support team.
• Right to correction: If any of your information is incorrect, it can be corrected through account settings or via support.
• Right to deletion: In certain circumstances you may request that your personal information be deleted — however, some information may need to be retained due to legal obligations.
• Right to object to processing: For marketing communications, you may withdraw your consent at any time.
• Right to data portability: You may request your transaction history in a structured format.

To exercise any of these rights, contact us via our 24/7 live chat or email support. We provide assistance in both Bengali and English.

Protection of Minors

basa 8 strictly enforces a 21+ age policy. Our platform is not intended for anyone under 21 years of age, and we do not knowingly collect information from minors. Age verification is built into the registration process.

If we become aware that information from a minor has been collected inadvertently, it will be deleted immediately and the associated account will be closed. Our Responsible Gaming section contains detailed guidance on this matter.

International Data Transfers

basa 8's server infrastructure may be located in various countries. When your information is transferred outside Bangladesh, it is ensured that appropriate safeguards are in place at the destination. Such transfers occur only as needed to operate the platform and not for third-party marketing purposes.

Policy Changes

basa 8 may update this privacy policy from time to time due to market conditions, legal requirements, or technical changes. For significant changes:

• The date of the most recent update at the top of the policy will be revised
• Members will be notified of important changes via their registered email or through a notice at login
• Continued use of the platform after a change is made will be considered acceptance of the updated policy

For common questions, see our FAQ section — it covers common questions about privacy and accounts.

Contact and Complaints

If you have any questions, complaints, or requests to exercise your rights regarding this privacy policy, contact us through the following:

We will try to respond to your request as quickly as possible. To learn more about our company, visit our About Us page.

This privacy policy applies to all basa 8 services. If anything is unclear, please contact the support team. This policy was written in Bengali, and the Bengali version is considered the authoritative version.